![]() Q: What should I do if I cannot see items I am expecting?Ī: Each school creates their own items for purchase and assigns them to its students. Q: Do I need to re-register a student who moves to a different school?Ī: If the student is moving to another school within the Division, and School Cash Online is available for that school, then the items for the student will automatically be updated to reflect the new school. Please do not contact the School Cash Online helpdesk. A receipt will also be emailed to the email address associated with the system account.Ī: For refunds on any items purchased, please contact your school office. This information is also recorded in the “Payment History” tab. They are able to print a copy of the electronic receipt by clicking the “Print” icon. Students can be added to up to five different accounts.Ī: The individual who paid for the item will receive confirmation of the purchase on screen once payment has been successfully processed. School Cash Online was designed for parents to have individual accounts. Q: Can parents and guardians have separate accounts?Ī: Yes. For more information, please visit: Q: When will the money be deducted from my bank account?Ī: Most payments are deducted within three to five business days, depending on the individual banking institution. Any Canadian data collected is held on Canadian servers. Q: Are my family’s purchases secure and how is our privacy protected?Ī: School Cash Online adheres to the Personal Information Protection and Electronic Documents Act (Canada) (PIPEDA), Canada’s anti-spam legislation (CASL) and is compliant with the latest industry standards for payment card security (PCI). Q: Which company does SRSD use to process online payments?Ī: SRSD uses School Cash Online, a product of the KEV Group. Q: Which credit card options are available?Ī: The credit card options available are Visa and MasterCard. Parents and guardians will still be able to pay by cheque or cash for school activities. Q: Is registering for online payment mandatory for SRSD students and will cheque or cash still be accepted?Ī: SRSD’s preferred method of payment is online. You can pay for multiple students’ items in one checkout. Once you have finished adding items to your cart, select “Check Out” to make a payment.Select the item which you would like to purchase and click “Add to Cart.”.You will be able to view any available items attached to your students that are set up on your account.You may add up to eight students on your profile. Enter Student Criteria (Student Number, First Name, Last Name, Date of Birth). ![]()
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